Is PhotoShoto free for guests?
Yes. Guests never pay to find or save their photos.
Do I need to install the app?
No. The event link opens in your phone's browser and works without the app. The app keeps all your events in one place and tells you when new photos of you are added.
Is my selfie stored?
No. Your selfie is used once, to search the photos of the event you're joining, and isn't stored on our servers. In the app you can choose to keep it on your phone only, so joining your next event is quicker, and delete it in Settings.
Who can see my photos?
Only you, in your account or through your private link (anyone you give that link to can see them). The photographer and host of the event can see your name and contact details so they can help you.
Can I find photos of my children?
Yes. Add up to 10 people, such as your kids, and their photos appear with yours. Please only add people you're allowed to, for example as their parent or guardian.
What if a photo isn't me?
Less certain matches appear separately under "Maybe", so you can check them. If something is wrong, contact the photographer or us.
Some of my photos are missing. Why?
Photographers often keep adding photos for days after the event. Pull down to check for new photos; with the app, you'll get a notification when new ones of you arrive. Clear, front-facing photos of your face match best.
What is the event PIN?
Some hosts add a PIN so only people at the event can join. It's printed on the QR poster at the venue, or ask the host.
How do I delete my data?
In the app, open Settings and tap Delete my account. On the web, open the event's Account tab and tap Delete all my data. You can also email us.
I'm a photographer or planner. How do I use PhotoShoto at my event?
Write to us at photoshoto@cubixcode.in and we'll set you up.
Still have a question? Write to photoshoto@cubixcode.in.
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Free for guests, on iPhone and Android.
